• Rules of engagement for online working
• The importance of having/setting clear objectives
• What steps can we take to overcome / avoid obstacles?
• Trusting, not inspecting
• Daily check-in Stand up at a whiteboard (virtually, as a team, or just in my own office) to prioritise the day’s urgent and important tasks (Covey)
• Schwabb ‘6 things’: what are the six most important things I/you/we need to do tomorrow, in order?
• SEPA analysis (Strengths, experiences, priorities, aspirations)
• What opportunities exist in the present situation for me to be using my strengths more?
• What obstacles do we anticipate when focusing on our top priorities tomorrow?
• Using coaching questions to promote ownership
• End of day review: what went well today? What did we achieve? Where did we make progress (even if not completed)?
• Microleadership, NOT micromanagement

• Maslow’s hierarchy of needs
• Ways to create strong social cohesion with virtual teams:
– Longer check-in, genuine interest, not multitasking, use of tech to promote team working (virtual lunch breaks / coffee breaks, scheduled messages, personal engagement, breaking bread together)
• 1:1 time with line manager – even remotely
• What is the right level of encouragement and emotional support? (empower, don’t rescue)
• Particular focus on strengths: what did I/you do best today?
• Highlights of today (Michael Winner’s golden tiles) / gratitudes
• The importance of please and thank you – now, more than ever
• Rituals of connection with the team
• What would make tomorrow a gold star day?

• How full is your Stressco card?
• Stressco and remote working / remote living: checking in, and the Duty of Care
• Identifying your biggest daily stressors
• Balancing the pleasure and the pain
• PERMA: the prescription for wellbeing
• Psychological self-harm: the gentle art of say ‘no’
• Sleep – the key to it all
• Coca Cola: the 5 balls of life