Duration: 1 Day
Course Overview
The role of management is simply to make others succeed.
To make others succeed the manager needs to focus on developing and enhancing a range of skills including delegation, dealing with performance issues, including under-performance and enhancing team performance. An additional skill is the ability to build and maintain relationships, using and leveraging emotional intelligence.
How can I attend my course?
COURSE OBJECTIVES
• Identify how to leverage skills in a variety of areas that managers are faced with on a daily and periodic basis
• Make teams success by focussing on enhancing performance both individual and team based
• Empower others through clear effective delegation and follow-through
Course Content
Being an Effective Manager
• Identify how to manage the transition from a technical expert, towards management
• Focus on developing key skills, including:
– Effective delegation
– Motivating others
– Getting the most from the team
– Managing team performance to achieve organizational outcomes
The Role of a Manager
• Adding value to the team
• Making sure that you manage the right number of team members
• Making others succeed
• Balancing management with leadership skills
• Applying the ten roles of a manager
Management Versus Leadership
• The five key leadership skills to develop
• Leadership by modelling the way and establishing your operating values
• Transferring knowledge through coaching and mentoring
• Developing coaching skills
• Influencing others above and below, internal and external
Delegating Effectively
• Empowering teams
• Applying a step by step process for delegating effectively
• Macro versus micro management
• Being clear on the manager’s role in effective delegation
Motivating Others
• Understanding the individual and their contribution to the team
• Being clear about an individual’s work, in relation to the big picture
• Providing effective feedback, to develop individuals
• Focussing on autonomy, purpose and mastery
Optimizing Team Dynamics
• Determining the team cohesion and the performance level it is at
• Managing the team through the learning dip
• Focussing on the manager’s input from the forming to the performing phases