APMG Change Management™ Foundation & Practitioner Certification

Duration: 4 Days

Course Overview

This course prepares you for the APMG Change Management Foundation Exam. You will learn good practise models to deliver effective change within your workplace, including approaches to achieve buy-in and handle continuous change.

As a certified Change Management Practitioner, you will demonstrate your knowledge and expertise in managing change within your organisation, including how people deal with change, the different types of organisational change, and how to work with stakeholders during a change initiative.

This course is valuable for individuals wishing to achieve the APMG Change Management Certification. Anyone who must interact effectively with others to facilitate or direct change will find this course useful.

Benefits of achieving the APMG Change Management Certification?
The APM Group (APMG) is the international exam and accreditation authority responsible for offering a suite of qualifications. The APMG Change Management Certification recognises knowledge and experience in dealing with the theories of how change impacts, and is affected by, individuals, teams, organisations and leaders of change initiatives. Successful completion of the APMG Change Management Certification demonstrates an individual’s solid understanding of managing and leading change.

On-line from
your chosen location

At our dedicated
training facility

On-site at
your premises

Target Audience

Aspiring or current managers of organizational change, transition or transformation.

Those performing key roles in the design, development and delivery of of organizational change programmes, including:

– Change Project Managers
– Transformation Managers
– Senior Responsible Owners
– Business Change Managers
– Change Programme Managers
– Operational Line Managers

COURSE OBJECTIVES

• How the process of organisational change or transformation occurs.
• The roles needed to assemble teams most likely to achieve successful organisational change.
• How people react to organisational change and how to help them adapt.
• Developing strategies to keep people motivated while an organisation undergoes change.
• The different types of change process e.g. planned and emergent change.
• How to keep stakeholders engaged while an organisation undergoes change.

Course Content

Organizational Context and Approach

• Identify the link between change management and benefits
• Apply Kelman’s three levels of adoption
• Define simple and/or chaotic change
• Understand planned change versus emergent change
• Use systems thinking to better understand and manage change
• Apply force field analysis to better understand and manage organizational context
• Utilise co-design for effective change
• Kotter’s change management approach and using the Volunteer Army
• Apply structured approaches such as ADKAR and the Change Management Cycle
• Appreciate the benefits of using an Agile approach

People and Change

• Appreciate and understand human responses to change
• Understand the link between neuroscience and change management
• Utilise the change curve
• Understanding Bridges States of Transition
• Lead the change journey
• Understand motivations and drives affecting change
• Appreciate and manage the impact of survival and learning anxiety
• Recognise different learning styles and how to integrate them into change projects

Change Leadership and Teams

• Identify and understand key roles in managing change including Change Sponsor and Change Agent
• Create psychological safety during change
• Influence and lead change at all levels within organizational culture
• Create, build and develop change teams
• Harvest the value of team diversity

Stakeholders and Communications

• Identify and define stakeholders
• Use stakeholder analysis techniques
• Use stakeholders’ levels of power and stakeholder mapping techniques
• Plan and build stakeholder engagement
• Apply communication theory

The Work of the Change Manager

• Assess change impacts and change impact severity
• Identify, understand, and manage resistance to change
• Measure and analyse the effectiveness and benefits of change interventions
• Build a change analytics strategy

Developing Professional Change Practice

• Apply key principles to define what needs to be learned by those involved in a change initiative
• Understand how to provide effective developmental feedback to support others through change
• Apply coaching principles when supporting change leaders at every level
• Demonstrate how to recognise and deal with sources of conflict during change

COURSE PREREQUISITES

Recommended Experience
• Previous change management experience is helpful but not required.

APMG Foundation and Practitioner Exams

Creating the conditions for exam success
• Gaining insight into the exam process and styles of exam questioning used
• Applying proven tips for exam success
• Practising with test questions and mock exam papers

Foundation Exam: Day 4
• Completing the necessary APMG paperwork
• Taking the exam
• Obtaining your Foundation Exam results

Practitioner Exam: Taken remotely post course

You will receive a full set of course notes
and all supporting materials for your course.

Hard Copy Delivered to your premises or Downloaded to a chosen device.